We sincerely hope you, your staff and your families stay strong during this difficult time we are currently facing across the world. It is our top priority to keep our community, clients and staff members safe. As a result, we have had to make the difficult decision to close the warehouse as of March 23. 2020.
Here are some of the changes that will be implemented until the Ontario Government lifts the lockdown.
- We will be continuing to accept and ship out online orders placed on Smoke Arsenal Website.
- The customers who plan to select warehouse pickup as an option for receiving their orders need to inform the sales staff about the time when they plan to pickup so arrangements can be made.
- Shipping turnaround times may be affected during this time due to changes in hours, staffing as well as courier operating times changing.
- We will continue to take necessary precautions while packing each and every order, as well as have implemented rigorous cleaning policies and procedures.
We won't be able to allow access to anyone other than employees to enter and shop around the warehouse until the lockdown has been lifted off.
Please check back with us as we will continue to update this page as more information arrives. Until then, stay safe and healthy.